Rhonda Cunningham serves as the Customer Relations Manager and Co-Chairman of the Postal Customer Council in Connecticut. She oversees district customer relations, mail processing, delivery coordination, business mail acceptance, client retention, and consumer affairs, ensuring the seamless execution of national and regional strategies.

Rhonda launched her career with USPS in 1998 as an Ohio Letter Carrier. Since then, she has advanced through multiple leadership roles, including Consumer Affairs Manager, A/Senior Business Service Network Representative, Business Lead Development Specialist, Business Service Network Representative, Manager of Customer Service, and Supervisor of Customer Service.

A Magna Cum Laude graduate of David N. Myers College, Rhonda holds a bachelor’s in business administration and an associate’s in marketing. Outside of work, she enjoys NBA basketball, fashion, shopping, and traveling.

Matthew Scalesse brings a strong history of leadership to the United States Postal Service, built on extensive managerial experience and academic training. He earned a bachelor’s degree in psychology from Southern Connecticut State University. This academic foundation has informed his entire professional approach to leadership, workplace culture, and interpersonal dynamics.

Matthew joined USPS in 2022 to build his foundation from the ground up. Starting as a City Carrier Assistant in Wallingford, his strong communication skills quickly earned him a role as a CCA Advocate for new hires. By 2024, he was promoted to Customer Service Supervisor in West Hartford. In November 2025, Matthew advanced as the Customer Relations Coordinator in Connecticut, visiting offices to align teams with customer engagement across Connecticut.

Outside of his professional responsibilities, Matthew prioritizes family and community involvement. He enjoys spending quality time with his wife, Becky, and their three children: Noah, Amelia, and Colin. A dedicated father, he is frequently found cheering his children on at their high school track meets, effectively balancing a demanding career in public service with a vibrant and active family life.

Art Gerckens has been the Director of Mail and Duplicating Services at Sacred Heart University in Fairfield, CT for the past thirty-three years. He served a three-year appointment on the National Postal Customer Council Advisory Board, which included chairing the Recognition Committee.

He is the Industry Chair of the Connecticut Postal Customer Council, a past president of the Association of College and University Mail Services and has been a regular speaker at the National Postal Forum.

In August 2016, he was presented the Gold Premier Leadership Award for Education Excellence and an Innovation Award by the Postmaster General of the United States, for his work with and on behalf of the Fairfield County Postal Customer Council at Postal Headquarters in Washington D.C.

Art is an alumnus of Sacred Heart University, married to the former Patsy Altieri, and is the proud dad of twin daughters, Ashley and Brittany.

With over 30 years of experience, Linda Myers is an expert in the Direct Mail Industry. As a Postal Affairs Liaison and Data Project Manager with Allied Printing Services in Manchester CT, Linda oversees mailpiece design and compliance with postal regulations. Her extensive experience in the field has equipped her with a deep understanding of both the technical and strategic aspects of direct mail.

Linda is also an active member of the Connecticut Postal Customer Council (CT PCC), where she serves as Secretary, demonstrating her commitment to advancing industry standards and fostering professional relationships.

Linda is an art lover and holds a bachelor’s degree in fine arts. In her free time, Linda likes to cook, travel, and spend time with her granddaughter.